Frequently asked questions

Log in to your account and access the “Deposit” button in the upper right side of the home page. Select one of the deposit methods and click on it. It is important to know that when making a first deposit from the card, it must be registered.

Payment methods accepted by RedSevens are:

• Debit card such as Visa debit;
• Credit card such as Visa, MasterCard and Maestro;
• Electronic wallet such as Skrill and Neteller;
• PaySafeCard vouchers;
• Directly in RedSevens agencies.

Please contact the Support Service at the e-mail address [email protected] . If an error is encountered, please make a print screen and send it to our colleagues at the e-mail address mentioned above, with the observation that you can't carry out deposit transactions.

This method is not available to make deposits in your RedSevens account.

Log in to your RedSevens account and access the “Deposit” button in the upper right side of the home page. Then select the PaySafeCard deposit method and fill in the amount you want to deposit into your account. Once the new page pops up, please carefully fill in the PaySafeCard code from 16 digits. Tick the box "Yes, I accept the Terms and Conditions" and click on “Pay” button to complete the deposit.

Log in to your RedSevens account and access the “Deposit” button in the upper right side of the home page. Select the Skrill payment currency and enter the amount you wish to deposit. You will be redirected to Skrill page where you must log in to your Skrill account and confirm the deposited amount.

Log in to your RedSevens account and access the “Deposit” button in the upper right side of the home page. Then select the Neteller payment method and carefully fill in each mandatory field in this window. Thus, after entering the e-mail address or Neteller ID account, security ID or authentication code and the desired amount, please click on “Deposit” so that the amount reaches your RedSevens account.

If you select this deposit method, go to any of RedSevens agencies. You must have your identity document to make such transaction. Tell the clerk your user name, e-mail address used to register the account as well as amount to deposit. This will help you to instantly debit your RedSevens account.

The minimum amount for cash deposit is 10 lei and 20 lei for online deposits, while the maximum amount for all methods agreed by our website reaches 45.000 lei.

Log in to your RedSevens account and access the “Deposit” button in the upper right corner of the home page. Then select the card payment method and register a card that you wish to use.

You can made deposits in your RedSevens.ro account only in LEI.

Your card number is written on the card and consists of 16 digits.

The CVV2 code is on the back of the card and consists of a group of 3 digits. This code is also used for online payments, being considered a card safety measure.